Types of change management:
- Evolutionary: gradually evolve values, structure and performance measures
- Jolt and refocus: risky but quick change
- Follow the leader
- Multifront small changes: many small operational changes at once, designed top down
- Systematic redesign: much more root and branch, again top down
- Bottom up: practical changes, starting bottom up from customer-focussed probs
Source: Adapted from a 1995 McKinsey Quarterly article here.
Friday, 17 April 2009
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