The Carphone Warehouse's Values

The Carphone Warehouse have an eminently sensible list of '5 Five Fundamental Rules':

• If we don't look after the customer, someone else will.
• Nothing is gained by winning an argument but losing a customer.
• Always deliver what we promise. If in doubt, under promise and over deliver.
• Always treat customers as we ourselves would like to be treated.
• The reputation of the whole company is in the hands of each individual.

To that they just add passion and fun.

Source: Carphone Warehouse careers site