Monday 18 January 2010

Pizza Hut employee blog

A British Pizza Hut 'team member' keeps a blog here.

Most interesting tit-bit I noticed: this post says about 50% of customers will order a side (e.g. garlic bread with a pizza or muffin with a coffee) if offered one. It's called a 'related sale'. Upselling works remarkably well.

Also an alarming incident here, where children were about to stick their hands under hot water from the coffee machine, thinking it was the Ice Cream Factory.

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