Tuesday, 9 March 2010

The Carphone Warehouse's Values

The Carphone Warehouse have an eminently sensible list of '5 Five Fundamental Rules':

  • If we don't look after the customer, someone else will.
  • Nothing is gained by winning an argument but losing a customer.
  • Always deliver what we promise. If in doubt, under promise and over deliver.
  • Always treat customers as we ourselves would like to be treated.
  • The reputation of the whole company is in the hands of each individual.

To that they just add passion and fun.

Source: Carphone Warehouse careers site

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